1. Overview

CertFence ("we," "us," or "our") operates certfence.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service. By using CertFence you agree to the practices described here.

2. Information We Collect

Account information: When you register, we collect your name, email address, company name, and trade type.

Credential data: Information you enter about licenses, permits, certifications, and team members, including expiry dates and issuing authorities.

Payment information: Billing is processed by Stripe. We do not store credit card numbers or payment details on our servers.

Usage data: We may collect information about how you access and use the Service, including IP address, browser type, and pages visited.

3. How We Use Your Information

To provide, operate, and maintain the Service
To send automated renewal reminder emails you have configured
To process payments and manage subscriptions
To respond to support requests
To detect and prevent fraud or abuse
To comply with legal obligations

We do not sell your personal information to third parties.

4. Data Sharing

We share data only with service providers necessary to operate the Service:

Supabase — database and authentication hosting
Stripe — payment processing
Resend — transactional email delivery
Vercel — application hosting

Each provider is bound by their own privacy policies and data processing agreements. We may also disclose information if required by law or to protect our legal rights.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may delete your account at any time by contacting us at support@certfence.com. Upon deletion we will remove your personal data within 30 days, except where retention is required by law.

6. Security

We implement industry-standard security measures including encrypted connections (TLS), row-level security on all database records, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to restrict or object to certain processing. To exercise these rights, contact us at support@certfence.com.

8. Cookies

We use session cookies required for authentication. We do not use tracking cookies or third-party advertising cookies.

9. Children

The Service is not directed to children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the revised policy.

11. Contact

Questions about this Privacy Policy? Email us at support@certfence.com.